Insurance & Payment
Bay Door is in-network with Aetna, Blue Shield of California, Anthem Blue Cross Blue Shield, Optum/UnitedHealthcare, and Cigna/Evernorth. For other PPOs, we provide monthly superbills for reimbursement. Sessions are available in person in San Francisco or by telehealth anywhere in California.
Fees
Every clinician sets their own fee based on your circumstances. We'll agree on a fee that works during your consultation, no surprises.
Insurance
We're in-network with Aetna, Blue Shield of California, Anthem Blue Cross Blue Shield, Optum/UnitedHealthcare, and Cigna/Evernorth. For other PPOs, we provide monthly superbills for reimbursement.
Lower-fee care
Lower-fee sessions with supervised associate clinicians are available for those who need a more accessible fee.
In-network options
We verify your exact benefits before your first appointment so there are no surprises.
*Coverage with Blue Shield of California and Anthem Blue Cross Blue Shield varies by plan — some are managed through delegated medical groups or IPAs. Eligibility and in-network status are always verified before your first appointment. If your plan is not listed, we can still work with you out-of-network and provide superbills for reimbursement.
How PPO reimbursement works
You pay your agreed fee at the time of each session. No claims to file up front.
Each month we send a superbill — an itemized receipt with the diagnostic and billing codes your insurer needs.
Upload the superbill through your insurance portal. Reimbursement typically arrives in 2–4 weeks and lands directly in your account.
Want to check your out-of-network benefits first? See our PPO reimbursement guide for the exact questions to ask your insurer.
Behind the scenes
Bay Door runs on Tuned, a HIPAA-secure collaborative-care platform built for depth-oriented clinics. Intake, scheduling, records, and superbills all live in one calm workspace — so your clinician can stay focused on the work.
Common questions
We are in-network with Aetna, Blue Shield of California, Anthem Blue Cross Blue Shield, Optum/UnitedHealthcare, and Cigna/Evernorth. For all other plans, we operate out-of-network and provide a monthly superbill so you can seek reimbursement — usually 50–80% depending on your plan.
Ask about our associate program during your consultation. Lower-fee sessions with supervised associate clinicians are available for those who need a more accessible fee.
Yes. Every clinician offers a free introductory consultation so you can feel out the fit before committing.
A card on file is charged securely through Tuned after each session. Receipts and superbills arrive by email.
A short consultation clarifies fees, insurance, and the right clinician — no pressure.
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