Bay Door Clinic

Privacy Policy

Effective Date: 10.26.25

1. Who We Are

Bay Door Clinic (“we,” “us,” or “our”) operates the website https://baydoorclinic.com.

We are a mental health clinic providing psychotherapy and psychiatric services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or contact us through our online forms.

By using our website, you consent to the terms described in this Privacy Policy.

2. Information We Collect

We collect personal and technical information from you in the following ways:

Information You Provide Directly

When you use our contact or intake form, you may voluntarily provide:

  • Full name
  • Email address
  • Phone number
  • Message or inquiry content
  • Any other information you choose to include in your submission

Form submissions are sent to our designated business email for follow-up.

Information Collected Automatically

When you visit our site, we automatically collect limited technical information, including:

  • IP address
  • Browser type and version
  • Device information and operating system
  • Date, time, and duration of your visit
  • Referring/exit pages

This information helps us ensure website security and improve performance.

Google reCAPTCHA

We use Google reCAPTCHA to protect our forms from spam and abuse.

reCAPTCHA collects hardware and software information (such as device and application data) and sends it to Google for analysis.

Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiry or appointment request
  • To communicate with you about our services
  • To operate, maintain, and secure our website
  • To comply with applicable laws and regulations
  • For analytics and performance monitoring (in anonymized or aggregated form only)

We do not sell or share your personal information for monetary or marketing purposes.

4. Lawful Basis for Processing

We process your personal information based on:

  • Your consent, when you voluntarily submit information via our forms
  • Legitimate interests, such as responding to inquiries, preventing spam, and maintaining website functionality
  • Legal obligations, if we are required to retain information for recordkeeping or compliance

5. Who Processes and Has Access to Your Data

Your information may be processed or accessed by:

  • Our internal administrative team (for responding to your inquiries)
  • Website administrators and authorized staff who access stored submissions in the website’s database to manage or respond to inquiries
  • Third-party service providers we use for website hosting, email delivery, and form submission management (e.g., Google, our hosting provider, email platform)
  • Security tools and plugins such as Google reCAPTCHA

All service providers are required to protect your information and may not use it for any purpose other than providing services to us.

6. How Long We Retain Your Information

When you submit a form through our website, a copy of each submission is automatically forwarded to our email account, where it is retained in accordance with our general email retention practices. At this time, we do not have an automated process to delete these records after a specific period, although we may implement one in the future.

We review stored form submissions periodically and delete entries that are no longer needed for business or legal purposes.

If you would like to request deletion of a specific submission, please contact us, and we will make reasonable efforts to locate and remove your information from both our website database and email records, except where retention is required by law.

7. Cookies and Analytics

Our website may use basic cookies or similar technologies to enhance functionality or performance.

We do not use cookies for advertising or tracking individual users.

You can disable cookies in your browser settings, but some features may not function properly.

8. Security of Your Information

We use administrative, technical, and physical safeguards to protect your personal data against unauthorized access, loss, misuse, or alteration.

While we take reasonable steps to protect your information, no system or transmission over the internet is completely secure.

You submit information at your own discretion.

9. Your Rights and Choices

Under California law (CCPA/CPRA) and other privacy laws, you may have the right to:

  • Request access to the personal information we hold about you
  • Request deletion of your personal information (subject to legal retention requirements)
  • Request correction of inaccurate information
  • Request to know what categories of information we collect, use, and disclose
  • Opt out of any sale or sharing of personal data (we do not sell data)

Limit the use of sensitive personal information (we do not collect sensitive data for marketing purposes)

You may exercise these rights by contacting us.
We will respond to verified requests within the time period required by applicable law (usually 45 days for California residents).

10. Children’s Privacy

Our website and services are not directed to individuals under 13 years of age.

We do not knowingly collect personal information from children.

If we learn that we have inadvertently received information from a child under 13, we will delete it promptly.

11. Links and Embedded Content

Our site may include links or embedded content (videos, maps, or articles) from external websites.

Those sites operate independently and have their own privacy policies.

We are not responsible for their content or privacy practices.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.

When we do, we will revise the “Effective Date” at the top of this page.

We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

Notice for California Residents (CCPA/CPRA)

We collect personal information (such as name, contact details, and inquiry content) solely to respond to your requests.

We do not sell or share personal information for cross-context behavioral advertising.

California residents have rights of access, deletion, and correction, which can be exercised by contacting us.